Are your employees fully aligned with the promises you make to your customers and stakeholders?
Find out! - Apply to join our upcoming research project!
ESG has often been used as marketing puffery, leading to increased scrutiny from regulators and other stakeholders to ensure companies are living up to their ESG promises. Failing to meet these promises can harm corporate image. For investors, a sustainability promise is a commitment to focus on ESG issues in investments. Not including all three ESG aspects results in weak sustainability. In this track, we focus on exploring employees’ readiness to integrate all three aspects of ESG into investment work across different sectors.
What is ESG?
ESG as an aspect of sustainable investing has been recognized as a pathway for reaching the UN Sustainability Development Goals (SDGs). High expectations are placed on ESG investing given global sustainability challenges. In practice it is challenging for companies to live up to sustainability promises on the different ESG aspects.
At Service Pulse we facilitate firms to walk their suitability talk by enhancing employee alignment with the overarching suitability promises. Our methods include contextualizing the promises and integrating it to the investment process work. Based on our insights form our longitudinal research on promise alignment we offer a structured, service design inspired alignment process that advances the organizations ESG readiness.
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